Dev [Palma Staff] <p><strong style="color:red;">Will you ship to locations outside of the United States?</strong></p> <p>Yes! We have shipped our products to over 15 countries all over the world. During the order process simply select your country from the list. Please note in most cases there is a shipping charge that applies because we have to physically ship your order from the Post Office. If your country is not located and you would like to make a purchase please email us at <strong><a href="mailto:sales@palmacollection.com">sales@palmacollection.com</a></strong>.</p> <p><strong style="color:red;">What are your shipping terms?</strong></p> <ul> <li>Once your order has been processed and shipped we will provide you with a tracking and/or delivery confirmation number via e-mail. </li> <li>Order processing may take up to 72 hours.</li> </ul> <p><strong style="color:red;">What is your return policy?</strong></p> <p>You may return <strong>undamaged and unworn</strong> goods within 21 days (from when you receive the goods). You may choose a full refund or store credit. If you choose a refund we will return the cost of the product(s) including tax to your PayPal account.</p> <p>Please contact us at <strong><a href="mailto:sales@palmacollection.com">sales@palmacollection.com</a></strong> or give us a ring at <strong style="color:blue;">206-339-7800</strong> <strong>before returning any items</strong> and we will provide you with our shipping address and a return authorization number to expedite the return process. Please note that you must pay for return shipping charges.</p> 2006-10-08T19:20:15-07:00 faq-terms 13096 2006-10-08T19:20:15-07:00 9351 2009-03-24T18:58:29-07:00 *{color:red}Will you ship to locations outside of the United States?* Yes! We have shipped our products to over 15 countries all over the world. During the order process simply select your country from the list. Please note in most cases there is a shipping charge that applies because we have to physically ship your order from the Post Office. If your country is not located and you would like to make a purchase please email us at *<a href="mailto:sales@palmacollection.com">sales@palmacollection.com</a>*. *{color:red}What are your shipping terms?* * Once your order has been processed and shipped we will provide you with a tracking and/or delivery confirmation number via e-mail. * Order processing may take up to 72 hours. *{color:red}What is your return policy?* You may return *undamaged and unworn* goods within 21 days (from when you receive the goods). You may choose a full refund or store credit. If you choose a refund we will return the cost of the product(s) including tax to your PayPal account. Please contact us at *<a href="mailto:sales@palmacollection.com">sales@palmacollection.com</a>* or give us a ring at *{color:blue}206-339-7800* *before returning any items* and we will provide you with our shipping address and a return authorization number to expedite the return process. Please note that you must pay for return shipping charges.